Support

We’ve got you.

Whether you’re mid-project or live in production, here’s how to get answers fast.

Email support

The fastest way to reach a human. Write to us any time and we'll route it to the right person.

Answers to the questions we hear most about process, ownership, timelines, and what happens after launch.

Hit a bug or have a billing question? File a structured ticket and we'll track it to resolution.

FAQ

Can’t find what you need? Open a ticket below or email us directly.

Every engagement opens with a short discovery call to understand the problem, scope, and constraints. From there we send a written proposal with approach, timeline, and a fixed or milestone-based budget before any code is written.
Both. We've taken MVPs from a napkin sketch to the app stores and we've modernized platforms for teams with millions of users. We'll be honest up front about whether we're the right fit for your stage.
The senior engineers and designers you meet in the kickoff are the people who do the work — no offshore hand-offs or account-manager middle layers. You collaborate with the team directly.
We offer ongoing maintenance and retainer options covering monitoring, fixes, and iterative improvements. You can also reach us any time through the channels and ticket form on this page.
You do. On final payment, all source code, designs, and intellectual property transfer to you in full. We can also document and hand off everything your internal team needs to take over.

Open a ticket

Give us as much detail as you can — the more context, the faster we can resolve it. You’ll get a reference number on submit.